MSIndex catalog creation fails

Symptoms

MS Index Server catalog creation fails during the MAGIQ Documents installation process.

The error is generally encountered when MS Index Server has not been installed on the server.

Resolution

If you get this message during the setup process, simply click "OK" to continue. The setup will continue to process the rest of the installation.

However, you must setup and configure the MS Index server catalog prior to using MAGIQ Documents.

This error message is raised in cases where the MS Index Server has not been installed or configured correctly prior to the MAGIQ Documents installation.

MS Index Server is a pre-requisite so the first step in resolving this error is to make sure that MS Index Server is installed and enabled on your server

MS Index Server is generally pre-installed on Windows 2003 machines but does not automatically come pre-installed with Windows 2008 machines.

The setup of MS Index and MS Index Server differs depending on your operating system. Please contact MAGIQ Support.