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Auto Reply / Create Word Templates

Using Microsoft word, create a letter specific to the information needed such as an acknowledgement, or delivery of service.
Format the letter to conform with the organisations standards.

To help establish organisational standard letters liaise with each department, as they will have letters they use regularly. All that would be required is bookmarks to be included and the standard format applied.

Place a "name" ie firstname or "field name" ie ix_correspondent_given_name where information is required to be automatically populated by MAGIQ Documents.

Bookmarks

Identify which fields are required for auto population by inserting bookmarks.

Bookmark names must be unique (if being used more than once, for example IX_Correspondent_Surname1) and cannot include spaces. Bookmarks are not case sensitive.

If requiring metadata from the document properties screen, the section that the metadata resides in will be used first, then the field name separated by an underscore, for example:

General_Documentid
General_Description
General_Owner
General_CreationDate
General_ModificationDate

If requiring metadata from custom properties, the custom property name will be used (based on the name field at setup time), then the name of the field (created at setup time) separated by an underscore, for example:

Correspondent Information
IX_Correspondent_Organisation
IX_Correspondent_Surname
IX_Correspondent_Given_Name
IX_Correspondent_Title
IX_Correspondent_Address_Line1
IX_Correspondent_Address_Line2
IX_Correspondent_Address_City
IX_Correspondent_Address_State
IX_Correspondent_Address_Postcode
IX_Correspondent_Email
IX_Correspondent_Phone
IX_Correspondent_Mobile
IX_Correspondent_External_Id
IX_Correspondent_Add_Address_Line1
IX_Correspondent_Add_Address_Line2

Document Additional Meta Data
IX_Document_Date_Received
IX_Document_Date_Document
IX_Document_External_Ref1
IX_Document_External_Ref2
IX_Document_Barcode

Service Request
IX_Service_Request_Sr_House
IX_Service_Request_Sr_Street
IX_Service_Request_Sr_Suburb
IX_Service_Request_Sr_State
IX_Service_Request_Sr_Postcode
IX_Service_Request_Sr_Request
IX_Service_Request_Sr_Action

Other Useful bookmarks
Date_Today = Todays date i.e. 29 September
Current_User = Users full name who is logged into system, i.e. Karen Barton

Creating Bookmarks

  • Highlight the bookmark name.
  • Select Insert – Bookmark (Alt I - Down Arrow - k).
    • If using the bookmark name of firstname, highlight and enter ix_correspondent_given_name.
    • If using the bookmark name of ix_correspondent_given_name, highlight, copy (Ctrl + C) and paste the bookmark name (Ctrl + V).
  • Click Add.

Note

To view bookmarks, activate the show bookmark option under Tools – Options, View Tab, tick Bookmarks within show section.

  • Save the document as a template (.docx) with an appropriate name that will reflect its purpose into the document library of Form Templates\Auto-Reply Templates or Form Templates\MAGIQ Office Templates depending on how your setup is.

Note

When saving the template, select Document Template first, then select your destination.