Known Issues in Version 8.6

8.6.256

Authentication Issue:

Users not authenticating against Active Directory may not be able to logon if their Authentication type is set to NATIVE.

For more information, please contact MAGIQ Support for assistance with this.

My sent emails are not showing in my outlook sent items

The 'send to' feature does not use outlook to send email notifications, therefore the email will not exist in your outlook sent items.

Within Control Panel – Application Settings, the email address maybe setup with noreply@councilname.state.gov.au. Using an invalid email address causes a Non Delivery Report if someone replies to a system generated email. This means that if someone replies to the notification email they will immediately receive a notification telling them the email was undeliverable.

The other alternatives are to use a 'black hole' email address, where no reply is generated, or a valid email address if you want to log which users are replying to emails generated from the system email address.

The email address can be changed in the web.config file on the server. The address needs to be altered on the following line:

<add key="SystemEmailAddress" value="no-reply@magiqsoftware.com " />